Privacy Policy

1. Who We Are

Scribbr Plagiarism Checker (“we”, “our”, “us”) operates the website at scribbrplagiarismchecker.com. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding that data. We are committed to processing personal data in accordance with the General Data Protection Regulation (GDPR) and applicable national data protection laws.

2. Data We Collect

Account and billing data

When you purchase a plan, we collect the information necessary to process your payment and manage your subscription: your email address, billing country, and payment method details. Payment card data is processed directly by our payment processor and is never stored on our servers.

Usage data

We collect standard server log information including your IP address, browser type, pages visited, and timestamps. This data is used solely for service operation, security, and aggregate analytics. It is not linked to individual identities for marketing purposes.

Submitted documents

Text you submit for plagiarism checking is processed in memory to generate your similarity report. It is not written to permanent storage, not retained after your session ends, and not used for any purpose other than generating your requested report. We operate a strict zero-data-retention policy for submitted content.

3. How We Use Your Data

• To deliver the plagiarism checking service you requested
• To process payments and manage your subscription
• To send transactional emails (receipts, subscription notices, renewal reminders)
• To respond to support enquiries
• To detect and prevent fraud or abuse
• To comply with legal obligations

We do not sell personal data to third parties. We do not use submitted documents for machine learning training or any purpose beyond the immediate generation of your report.

4. Legal Basis for Processing

We process personal data on the following legal bases under GDPR Article 6:

• Contract performance — processing necessary to deliver the service you purchased
• Legitimate interests — service security, fraud prevention, and aggregate analytics
• Legal obligation — compliance with applicable laws including tax and financial regulations
• Consent — for any optional marketing communications, which you may withdraw at any time

5. Data Retention

Submitted documents: not retained beyond your active session.

Account and billing data: retained for the duration of your subscription and for up to 7 years thereafter to comply with financial record-keeping requirements.

Server logs: retained for up to 90 days for security and operational purposes.

6. Third-Party Services

We use the following categories of third-party processors to operate the service:

• Payment processing — your payment data is handled by a PCI-DSS-compliant payment processor
• Email delivery — transactional emails are sent via a third-party email service provider
• Analytics — aggregate, anonymised usage analytics via a privacy-respecting analytics platform

All third-party processors are bound by data processing agreements and are prohibited from using your data for their own purposes.

7. Your Rights

Under GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of your data, subject to legal retention obligations
• Object to or restrict processing in certain circumstances
• Request portability of data you have provided to us
• Lodge a complaint with your national data protection authority

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

8. Cookies

We use essential cookies required for the service to function (session management, security). We do not use advertising cookies or third-party tracking cookies. You may disable cookies in your browser settings; however, this may affect service functionality.

9. International Transfers

Where personal data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact

For privacy-related enquiries or to exercise your data rights, please contact us: